Casinolo review

You only have to follow a few steps to sign up at Casinolo. At first, type in your data into the sign-up form that appears after clicking the sign-up button. After entering your details to the Casinolo registration form you are asked to confirm your account. Therefore, players normally receive a verification link via email or additional instructions via SMS. You can begin to play after the validation process is completed .

To make payments the finalization of the Casinolo account verification is demanded. To this end, it is necessary that you submit a scan of an official document (Passport, Driving License or ID Card) as part of a KYC procedure. In addition, confirming your residence is needed, so you are required to hand in a bank document (bank account screenshot, e-wallet photo or credit card photo) or an invoice (bank statement, electricity bill or phone bill). Note that the supplier invoice which you upload must not be older than 180 days. The corresponding documents for the account verification need to be handed in via an upload through your account. After uploading the documents it does not require more than one day for the casino to confirm your account.

If there are any questions, you can reach out to the Casinolo customer service in several ways. For one thing, you can contact the customer support via email (support@casinolo.com). Usually, the email service staff answers within a short time period after your request. Alternatively, there is a web form on the casino website, that you can use to get in touch with the service team. Also, you can use the live chat that can be reached 24 hours every day on the casino’s website. While checking the casino, we asked the customer care team a few questions. They provided useful and quick answers to all of them. Moreover, most questions are covered in the FAQ section that Casinolo offers.

In order to keep their licenses, casinos need to be fair and provide the highest standards of safety. The Curaçao eGaming Authority is the regulatory body, that examines the security of Casinolo constantly.

Casinolo provides player protection services that help to bring forward responsible gaming. You have the possibility to:

• Exclude yourself from the casino

Additionally, Casinolo is referring to the NGO Gamcare that you can contact if you have a problem with gambling.